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Shipping Standards

SHIPPING OPTIONS 

We work with multiple carriers to offer you different shipping options. UPS is our preferred carrier, but you may also choose FedEx or US Mail or Common Carrier for large shipments. Expedited shipping options are also available for rush deliveries.

UPS

  • Guaranteed delivery time.
  • Signature required upon delivery.

FedEx

  • Signature required upon delivery.

US Postal Service

  • Shipments sent via US Postal Service can take significantly longer than with UPS or FedEx to reach their destination and cannot be tracked.

Truck/Air Freight (US only)

  • Overweight and/or oversized items (example Wiring Duct or larger quantities of Battery Cable) can only be shipped by common carrier.
  • Please allow 5-8 business days for delivery to the 48 contiguous states and 10-14 days for Alaska, Hawaii and Puerto Rico.
  • For delivery to the inside of your home or business, please call our Sales Department at (800) 424-9549 to arrange this.

SHIPPING DESTINATIONS

We ship to:

  • Any residential address
  • Your place of business
  • APO addresses
  • US territories and possessions
  • We do not ship to hotels, motels or resorts.

International Customers

We ship to:

  • Your home address
  • Any US address
  • We do not ship to your place of business, hotels, motels, or resorts.
  • We do not ship to Iran, Sudan, Cuba, Syria, or North Korea.
  • For shipments to Russia, the maximum order value (including shipping charges) is 5000 Roubles per shipment. For Moscow, Nizhniy Novgorod, Krasnodar, Stavropol, St. Petersburg, and Vladivostok the maximum order value (including shipping charges) is 50,000 Roubles per shipment.
  • We reserve the right to block certain products from being shipped outside of the US, based on manufacturer restrictions.

P.O. Boxes can only be delivered to via the US Postal Service.

 

You can save and edit your shipping and billing address in the My Account section.

 

 

DELIVERY TIMES

If your order is being shipped from Pacer (not drop-shipped) to a US shipping address, you will get an expected delivery date for each shipping option during checkout. These dates are based on carrier shipping practices, destination and the items you order. (Expected delivery dates are estimates. Orders can be delayed due to verification or time of order being placed. Items that are not regularly stocked cannot be held to the expected delivery dates.)

  • Orders may be delivered in separate shipments.
  • Order cutoff times for 1-Day and 2-Day Shipping Options are:
  • Monday - Friday: 2:30pm EST
  • The tracking number you receive from us in an Order Status email during the daytime may not be updated on the carriers website until that evening.
  • Pacer generally packs orders Monday - Friday.
  • Business days are defined as Monday through Friday, except holidays.
  • Please note: All orders are subject to approval by our verification department. We will notify you by phone or email should your order be delayed.

 


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Pacer Group  | 1555 Apex Rd, Sarasota, FL, 34240