RETURN / REFUND POLICY:
At Pacer, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to Pacer within 15 days of receipt of item(s). Claims for damaged or missing items must be received within two business days of receipt of merchandise.
You have the option of exchanging the item(s) or receiving a refund for the full amount of the original purchase price. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by check, the refund check will be issued after 10 business days from the date of purchase.
Please read all conditions below. If conditions are not met, Pacer reserves the right to refuse the return or to charge a restocking fee up to 20%.
How to return or exchange an item:
Send pre-authorized returns to:
Pacer Group Return Dept.
3303 S.W. 11th Avenue
Ft. Lauderdale, FL 33315
All returned or exchanged items must be in new condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
Pacer is not responsible for items left in returned merchandise.
Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.
RMA numbers are valid for 10 days.